Showing posts with label Communication. Show all posts
Showing posts with label Communication. Show all posts
Friday, August 9, 2013
Listening! It's what everyone wants in all relationships -- business and personal -- spouses want it most in each other, customers want it in customer service, bosses and subordinates want it from each other.
So what is going on?
Most of us spend our time rehearsing a response rather than listening to what was said... insanity!
So start learning to listen!
It's Common Sense and remember, Common Sense is very Uncommon.
Dr. Mitchell Perry
Effective Listening
Are you a good communicator?
Communication Facts:
Effective Communication is fundamental to successful relationships - both personal and professional
We all communicate daily in some capacity to others
Most people are poor communicators
We get little if any training in effective communication
Yogi Berra once said, "Communication is 90% listening and the other half is talking."
To the degree to which you can improve your listening skills you will immediately become a better communicator.
Listening is all about Selective Perception.
Selective Perception means viewing the world through a set of filters (culture, background, mood, attitude, emotions, etc.). You see what you want to see. You hear what you want to hear.
Keep in mind there are two levels of communication:
CONTENT -- The Data -- The Facts
What is said: This is the basic factual data, without
any packaging.
CONTEXT -- The Intent -- The Packaging
How it is said: When we notice context signals that
are more familiar to us, we naturally feel more
comfortable and have more rapport.
People respond far more to context than content so remain aware of the signals, the tone, volume, pitch, speed, expressions, body language, etc. We are all programmed to respond to contextual signals so be aware of the signals you are giving and receiving. They may convey a different message than you intend. In every conversation remain conscious of the speaker's content and context to be sure you get the right message.
Learn to Listen! It is critical to make sure you understand others correctly. Effective listening generates the following results:
It reduces the margin of error on what we heard
It allows the person who was speaking to us to reduce their defenses and relax
It helps keep the interchange on track
Remember, Listening is the best way to get your point across!
Today's Tickle
The following questions were set in last year's GED examination.
These are genuine answers (from 16 year year olds)
Q. Name the four seasons:
A. Salt, pepper, mustard and vinegar
Q. How is dew formed?
A. The sun shines down on the leaves and makes them perspire.
Q. What guarantees may a mortgage company insist on:
A. If you are buying a house they will insist that you are well endowed
Q. In a democratic society, how important are elections?
A. Very important. Sex can only happen when a male gets an election.
Q. What are steroids?
A. Things for keeping carpets still on the stairs
Q.. What happens to your body as you age?
A. When you get old, so do your bowels and you get intercontinental.
Q. What happens to a boy when he reaches puberty?
A. He says goodbye to his boyhood and looks forward to his adultery.
Q. Name a major disease associated with cigarettes
A. Premature death
Q. What is artificial insemination?
A.. When the farmer does it to the bull instead of the cow
Q. How can you delay milk turning sour?
A. Keep it in the cow.
Q. How are the main 20 parts of the body categorized (e.g. The abdomen)?
A. The body is consisted into 3 parts - the brainium, the borax and the abdominal cavity.
The brainium contains the brain, the borax contains the heart and lungs and the abdominal cavity contains the
five bowels: A, E, I,O,U.
Q. What is the fibula?
A. A small lie.
Q. What does 'varicose' mean?
A. Nearby.
Q. What is the most common form of birth control?
A. Most people prevent contraception by wearing a condominium.
Q. Give the meaning of the term 'Caesarean section'
A. The caesarean section is a district in Rome.
Q. What is a seizure?
A. A Roman Emperor.
Q. What is a terminal illness?
A. When you are sick at the airport.
Q. What does the word 'benign' mean?
A. Benign is what you will be after you be eight.
Q. What is a turbine?
A. Something an Arab or Shreik wears on his head.
So what is going on?
Most of us spend our time rehearsing a response rather than listening to what was said... insanity!
So start learning to listen!
It's Common Sense and remember, Common Sense is very Uncommon.
Dr. Mitchell Perry
Effective Listening
Are you a good communicator?
Communication Facts:
Effective Communication is fundamental to successful relationships - both personal and professional
We all communicate daily in some capacity to others
Most people are poor communicators
We get little if any training in effective communication
Yogi Berra once said, "Communication is 90% listening and the other half is talking."
To the degree to which you can improve your listening skills you will immediately become a better communicator.
Listening is all about Selective Perception.
Selective Perception means viewing the world through a set of filters (culture, background, mood, attitude, emotions, etc.). You see what you want to see. You hear what you want to hear.
Keep in mind there are two levels of communication:
CONTENT -- The Data -- The Facts
What is said: This is the basic factual data, without
any packaging.
CONTEXT -- The Intent -- The Packaging
How it is said: When we notice context signals that
are more familiar to us, we naturally feel more
comfortable and have more rapport.
People respond far more to context than content so remain aware of the signals, the tone, volume, pitch, speed, expressions, body language, etc. We are all programmed to respond to contextual signals so be aware of the signals you are giving and receiving. They may convey a different message than you intend. In every conversation remain conscious of the speaker's content and context to be sure you get the right message.
Learn to Listen! It is critical to make sure you understand others correctly. Effective listening generates the following results:
It reduces the margin of error on what we heard
It allows the person who was speaking to us to reduce their defenses and relax
It helps keep the interchange on track
Remember, Listening is the best way to get your point across!
Today's Tickle
The following questions were set in last year's GED examination.
These are genuine answers (from 16 year year olds)
Q. Name the four seasons:
A. Salt, pepper, mustard and vinegar
Q. How is dew formed?
A. The sun shines down on the leaves and makes them perspire.
Q. What guarantees may a mortgage company insist on:
A. If you are buying a house they will insist that you are well endowed
Q. In a democratic society, how important are elections?
A. Very important. Sex can only happen when a male gets an election.
Q. What are steroids?
A. Things for keeping carpets still on the stairs
Q.. What happens to your body as you age?
A. When you get old, so do your bowels and you get intercontinental.
Q. What happens to a boy when he reaches puberty?
A. He says goodbye to his boyhood and looks forward to his adultery.
Q. Name a major disease associated with cigarettes
A. Premature death
Q. What is artificial insemination?
A.. When the farmer does it to the bull instead of the cow
Q. How can you delay milk turning sour?
A. Keep it in the cow.
Q. How are the main 20 parts of the body categorized (e.g. The abdomen)?
A. The body is consisted into 3 parts - the brainium, the borax and the abdominal cavity.
The brainium contains the brain, the borax contains the heart and lungs and the abdominal cavity contains the
five bowels: A, E, I,O,U.
Q. What is the fibula?
A. A small lie.
Q. What does 'varicose' mean?
A. Nearby.
Q. What is the most common form of birth control?
A. Most people prevent contraception by wearing a condominium.
Q. Give the meaning of the term 'Caesarean section'
A. The caesarean section is a district in Rome.
Q. What is a seizure?
A. A Roman Emperor.
Q. What is a terminal illness?
A. When you are sick at the airport.
Q. What does the word 'benign' mean?
A. Benign is what you will be after you be eight.
Q. What is a turbine?
A. Something an Arab or Shreik wears on his head.
Monday, November 5, 2012
To get people to do what you want them to do, you must first position what you want in concert with what is important to them.
Dr. Mitchell Perry
Communicating with Access Codes
Have you ever noticed that sometimes you meet someone and you get along with them easily? Yet other times you meet someone and it seems to be uphill all the time. You have to do lots of "maintenance" and getting along with them seems like a chore. There are even times when you know someone for a long time and it is still always difficult to get along with them. Why? Because the people with whom you get along well are people who are wired like you, and the people with whom you have difficulty are wired differently.
Suppose you could understand more up front how people are wired and you could adjust your presentation and approach accordingly? Getting along with people successfully is kind of like gaining "Access" to them. When you understand their "Access Codes," you can then inter-relate easily.
There are 8 Access Codes to consider when you approach people.
The codes are:
Going Towards / Going Away
Trust / Suspicion
Strategic / Tactical
Warm-up / Direct
Empower / Control
Others / Self
Feelings / Facts
Process / Results
When you understand these codes and know how to use them, you will gain "ACCESS" much faster and get what you want.
For You, Radio Worth Your Time!
Laugh, Learn, Live!
"THE DR. MITCHELL PERRY SHOW"
Applied Common Sense*
*Because common sense is very uncommon...
The Dr. Mitchell Perry Show: Applied Common Sense* Because common sense is very uncommon... airs Saturdays from 9:00 am - 11:00 am (Pacific) on KVTA AM1520. It is a little bit reasoning, a little bit education, a lot of laughs, and a whole lot of fun! Every Saturday morning Dr. Perry takes calls LIVE on his radio show on everything -- including relationships, business advice, personal growth, and the ever popular... "Common Sense is very Uncommon!"
He has a knack for saying it like it is without beating down his listeners. You can be sure that if there is an answer to your problem, Dr. Perry will help you figure it out. Listeners call in to get advice, discuss the day's events or simply to give their opinion on the latest topics.
The number to call the studio live is toll free
855- DR-PERRY (377-3779).
If you missed the latest radio show or you want to hear Dr. Perry tackle your favorite topic once again, click on http://drmitchellperryshow.blogspot.com/ to find PODCASTS of The Dr. Mitchell Perry Show past radio shows.
Today's Tickle
Will Rogers, who died in a 1935 plane crash, was one of the greatest political sages this country has ever known. Here is what he had to say ABOUT GROWING OLDER...
First, eventually you will reach a point when you stop lying about your age and start bragging about it.
Second, the older we get, the fewer things seem worth waiting in line for.
Third, some people try to turn back their odometers. Not me; I want people to know why I look this way. I've traveled a long way, and some of the roads weren't paved.
Fourth, when you are dissatisfied and would like to go back to youth, think of Algebra.
Fifth, you know you are getting old when everything either dries up or leaks.
Sixth, I don't know how I got over the hill without getting to the top.
Seventh, one of the many things no one tells you about aging is that it's such a nice change from being young.
Eighth, one must wait until evening to see how splendid the day has been.
Ninth, being young is beautiful, but being old is comfortable.
Tenth, long ago, when men cursed and beat the ground with sticks, it was called witchcraft. Today it's called golf.
And finally, if you don't learn to laugh at trouble, you won't have anything to laugh at when you're old.
To get people to do what you want them to do, you must first position what you want in concert with what is important to them.
Dr. Mitchell Perry
Communicating with Access Codes
Have you ever noticed that sometimes you meet someone and you get along with them easily? Yet other times you meet someone and it seems to be uphill all the time. You have to do lots of "maintenance" and getting along with them seems like a chore. There are even times when you know someone for a long time and it is still always difficult to get along with them. Why? Because the people with whom you get along well are people who are wired like you, and the people with whom you have difficulty are wired differently.
Suppose you could understand more up front how people are wired and you could adjust your presentation and approach accordingly? Getting along with people successfully is kind of like gaining "Access" to them. When you understand their "Access Codes," you can then inter-relate easily.
There are 8 Access Codes to consider when you approach people.
The codes are:
Going Towards / Going Away
Trust / Suspicion
Strategic / Tactical
Warm-up / Direct
Empower / Control
Others / Self
Feelings / Facts
Process / Results
When you understand these codes and know how to use them, you will gain "ACCESS" much faster and get what you want.
For You, Radio Worth Your Time!
Laugh, Learn, Live!
"THE DR. MITCHELL PERRY SHOW"
Applied Common Sense*
*Because common sense is very uncommon...
The Dr. Mitchell Perry Show: Applied Common Sense* Because common sense is very uncommon... airs Saturdays from 9:00 am - 11:00 am (Pacific) on KVTA AM1520. It is a little bit reasoning, a little bit education, a lot of laughs, and a whole lot of fun! Every Saturday morning Dr. Perry takes calls LIVE on his radio show on everything -- including relationships, business advice, personal growth, and the ever popular... "Common Sense is very Uncommon!"
He has a knack for saying it like it is without beating down his listeners. You can be sure that if there is an answer to your problem, Dr. Perry will help you figure it out. Listeners call in to get advice, discuss the day's events or simply to give their opinion on the latest topics.
The number to call the studio live is toll free
855- DR-PERRY (377-3779).
If you missed the latest radio show or you want to hear Dr. Perry tackle your favorite topic once again, click on http://drmitchellperryshow.blogspot.com/ to find PODCASTS of The Dr. Mitchell Perry Show past radio shows.
Today's Tickle
Will Rogers, who died in a 1935 plane crash, was one of the greatest political sages this country has ever known. Here is what he had to say ABOUT GROWING OLDER...
First, eventually you will reach a point when you stop lying about your age and start bragging about it.
Second, the older we get, the fewer things seem worth waiting in line for.
Third, some people try to turn back their odometers. Not me; I want people to know why I look this way. I've traveled a long way, and some of the roads weren't paved.
Fourth, when you are dissatisfied and would like to go back to youth, think of Algebra.
Fifth, you know you are getting old when everything either dries up or leaks.
Sixth, I don't know how I got over the hill without getting to the top.
Seventh, one of the many things no one tells you about aging is that it's such a nice change from being young.
Eighth, one must wait until evening to see how splendid the day has been.
Ninth, being young is beautiful, but being old is comfortable.
Tenth, long ago, when men cursed and beat the ground with sticks, it was called witchcraft. Today it's called golf.
And finally, if you don't learn to laugh at trouble, you won't have anything to laugh at when you're old.
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